Frequently asked questions

No. The free trial lasts 14 days, and we do not ask for a card. We will tell you in advance before paid plans are switched on.

Once you sign up, the system is ready within a few minutes. You connect channels and couriers yourself in the settings, whenever it suits you.

Yes. You can stay on our subdomain or use your own address, such as crm.yourcompany.com. You only need to point a DNS record, and we issue the HTTPS certificate ourselves.

Lithuanian or English. You choose when you sign up, and your new system opens in that language. Later each user can switch in the top bar (LT · EN). E-mails to your team and your buyers are written in the system's language.

Yes. You can import products from CSV, and the system offers to link your existing Allegro and PHH listings to your products – you confirm each link. New orders from every channel keep arriving automatically.

WooCommerce / WordPress, Shopify, Amazon in ten European marketplaces, Allegro (Poland), PHH Group's marketplaces (pigu.lt, 220.lv, kaup24.ee, hobbyhall.fi) and Varle.lt (Lithuania). Orders arrive from all of them. The system sends stock and product descriptions to your shop (WooCommerce or Shopify), Allegro, the PHH marketplaces and Varle, while from Amazon it only fetches orders for now.

DPD Lietuva, LP Express (Lithuanian Post's parcel service) and SmartPost, parcel lockers included. The system writes the tracking number onto the order itself.

Yes. The system issues invoices and credit notes with the correct VAT, OSS (the EU One-Stop Shop scheme) for sales to other EU countries and proper numbering. They are sent to the buyer as branded PDFs.

No. Everything Copilot or your connected AI assistant prepares lands in the approval list. New products stay drafts, and edits to products you already sell become suggestions for you to approve or reject.

Yes. Claude, ChatGPT or another MCP client connects to your own system. You set whether it may only read or also prepare, and you can revoke access at any time.

Yes. You get a separate system with its own database, so your products, orders and buyers never mix with other customers' data.

You get a separate system with its own database, which cannot be reached directly from the internet. Every night the database and product photos are encrypted and copied to another location. Every action that changes data is recorded in the history.

Yes, in the customer portal. After you cancel, the system keeps working until the end of the paid period.

Write through the contact form or by e-mail at info@prekio.com – we reply within one working day.