Company details, e-mail and colleagues

Company details

Prekio prints these details on every invoice. Fill them in before you issue the first invoice. If you see sample values in the fields, replace them with your own.

1. 1 In the “Settings” menu section, open “Settings”. Only administrators see this page.
2. 2 On the “Company” tab, under “Main details”, enter the company name, e-mail and phone.
3. 3 On the same tab, under “Address”, enter the address, city, postcode and country.
4. 4 Under “Legal information”, enter the company code and the VAT number.
5. 5 On the “Bank” tab, enter the bank name, the account number (IBAN) and the SWIFT code.
6. 6 Press “Save changes”.

Logo

Upload your logo (PNG, JPG, SVG or WebP) under “Logo” on the “Company” tab. Prekio shows the logo in the system menu, in e-mails and on invoices. Until you upload a logo, the menu shows the Prekio logo. Invoices then have no logo.

E-mail apps do not show SVG files. If your logo is an SVG, e-mails show your company name instead. To show the logo in e-mails too, upload a PNG file.

VAT rates

The “VAT rates” tab lists the VAT rate of each country. Prekio uses them for orders and for OSS invoices to buyers in other EU countries. To add a missing country, press “Add country”.

Sending e-mails and the AI key

The e-mail settings are on a separate page. In the “Settings” menu section, open “E-mail”. The “Sending” tab shows the name and address that recipients see on your e-mails. It also shows where their replies go.

If the top of the page says “Sent through Prekio”, e-mails already go out. Prekio sends them from its own address with your company name. Replies go to the company e-mail on the “Company” tab. To send from your own domain, fill in the “Send from your own domain” card:

1. 1 In the “Resend API key” field, enter the key. You create the key in your account at Resend – an e-mail sending service.
2. 2 In the “Sender address” field, enter the address, for example info@your-shop.com. Its domain must be verified in your Resend account. Prekio adds your name automatically.
3. 3 Press “Save”.
4. 4 Under “Test e-mail”, press “Send”.

The AI key goes in a different place: the “Settings” page, the “Artificial intelligence” tab, the “Google AI (Gemini) key” field. You get the key at aistudio.google.com. The AI assistant and product text translations need it. Until there is a key, the corner of the page has no AI assistant button.

Colleagues in the system

You add colleagues to the system yourself. Prekio does not send an invitation e-mail. Give the login details to your colleague yourself. Your colleague can change the password under “Profile and settings”.

1. 1 In the “Administration” menu section, open “Users”.
2. 2 Press “New user”.
3. 3 Enter the username, e-mail and password.
4. 4 Switch on “Administrator” only for a person who will manage settings, channels and other users. All other users work with products, orders and invoices.
5. 5 Press “Create”.

The “Team” section of the customer portal is a different place. There you set who can manage the subscription and the domain. You manage the system users in the system itself.